A rejected paid message is not published and forfeits the submitted message amount, including deliberate overpayment, up to the wallet’s available balance. An attached pin purchase is not charged.
If moderation is unavailable, the message is not published, no strike is recorded, and nothing is charged.
A rejected-message case can be appealed. A granted appeal reverses the event, restores the fee actually forfeited, recalculates active strikes, and lifts a ban when that event caused it.
A keyed account can report a paid message that automated review missed. A report enters operator review and does not hide the message automatically.
When moderation bans an account, unspent paid balance is queued for refund through Stripe; bonus credit is not refunded.
The classifier can make mistakes. A published policy describes the intended decision; an appeal is the path for correcting an individual automated decision.